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My thoughts on the ills of the consumer technology
industry...and why GeekyJock.com is the cure!
Technology is such a paradox. It's exciting and frustrating
at the same time. The gee whiz factor of new technology draws us
(and our pocketbooks), yet bad experiences with products that failed
to deliver on promises tend to push us away. Some of us thrive on
technology, while others do everything they can to avoid it. Although
I spend hours a day working with or reading about technology, I'm
definitely empathetic with the latter group.
It's tough to be a technology consumer. The consumer
technology industry has a lot going for it. The industry relies
on three things: consumer ignorance, obsolecense, and marketing
hype.
First, if you're the type of person that just walks
into Best Buy to buy a product and makes a purchase based on the
box description and the spiel of a sales associate, you are the
industry's favorite customer. Why? Because you are uneducated and
they can sell you anything because you think you need it. You will
be wowed
by the claims on the box and the appearance of the product on display,
but you will have no idea if what you bought was truly the right
product for you. Oh yeah, and then there's a 99% chance you paid
too much.
Second, anyone that's ever bought a technology product
knows the concept of obsolescense. You buy something one day and
within a month that thing you bought is cheaper and a better product
has come out. The industry is great at making you think you need
the newest product, even if you probably don't. The newest
is not necessarily always the best.
The last thing the consumer technology industry relies
on is that you will fall for the marketing hype. They will claim
that your life will change, that you'll be more productive, that
you'll do everything faster and easier, and that you'll will become
the hippest person in your neighborhood. They will add new words
to the English language like "quantispeed" and "CineMotion".
Of course, 90% of products don't live up to the hype, 8% are prohibitively
expensive, and 2% are actually worth your hard-earned cash. OK,
maybe I'm being a little hard on the industry, but I bet I'm not
that far off.
Don't get me wrong, I'm not against big business (except
for the ones that knowingly put out defective products with short
warranties and piss poor customer service). These companies are
just trying to make a buck like everyone else. They have a lot going
for them because people are willing to pay for the coolness factor.
Plus, they have the three things mentioned above on their side.
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